Massage Therapist

Massage Therapist | Job Description

Department: Spa Services/ Therapy

Non-Exempt

 

Company Overview

SunWater Spa, a unique and modern soaking pool facility, with a focus on the healing arts, Manitou mineral water therapies, spirituality and local history in Manitou Springs, CO.  Nestled in the beautiful Rocky Mountains at the base of Pikes Peak, newly-opened 6,000 sq ft day spa with 3,000 sq ft sister building with a strong mineral springs component.

 

Job Summary:

This position has to effectively be part of our team of therapists while providing excellent customer service and quality massage and bodywork. This includes being proficient and available for all therapies, effectively communicating with fellow therapists and staying up to date with department and spa-wide systems and procedures, and attend department meetings and trainings. The ideal candidate is proficient in basic computer skills and is knowledgeable in a variety of modalities. This is a part-time position which reports directly to the Spa Services Manager.

 

Duties and Responsibilities:

  • Display the behaviors and attitudes that support SunWater’s values, mission and vision
  • Provide thoughtful, positive, friendly and professional service to all guests
  • Maintain a positive attitude and contribute toward a quality work environment
  • Following the proper channels of communication, express to management any issues involving staff, guests or rooms in the spa that require attention
  • Effectively be able to handle all customer complaints and communicate to management in a timely manner
  • Maintain a clean and orderly work environment to include proper use of equipment and applicable safety standards.
  • Maintain flexibility and a positive attitude regarding changes required to enhance guest experience or meet the fiscal needs of the organization
  • Fulfill extra duties on a daily basis. This includes, but is not limited to the following: stocking linen, refilling products, following opening and closing checklists for massage and wet treatment rooms, refreshing drink stations, maintaining service expectations and procedures, cleaning, dispensing of soiled linen properly, maintaining and properly using all equipment provided
  • Regularly attend and participate in training and staff meetings
  • Keep up to date certifications, pursue continuing education opportunities
  • Utilize spa computers with skill and proficiency.
  • Follow protocols for posting and reading Basecamp Messages, Pings, Documents and To-dos
  • Assist with other duties as assigned

 

Position Requirements:

  • Must have excellent attention to detail and organization skills
  • Work effectively on a team as well as individually
  • Must exhibit high level of integrity, honesty and reliability
  • Must have flexible work hours and be available evenings and weekends
  • Enjoy working with people and possess a friendly and outgoing personality
  • Possess a smart phone and regular access to Basecamp application to communicate with fellow therapists and management, and MindBody application for scheduling
  • Point of sales systems proficiency, MindBody preferred
  • Excellent communication and listening skills
  • Must be detail-oriented and have ability to multi-task
  • Must have enthusiasm and possess excellent customer service skills
  • Must have reliable transportation

 

 

Education and Experience Requirements:

  • Minimum of 3 years experience in the field
  • Spa experience preferred
  • High school diploma or equivalent preferred
  • Current Colorado State massage certification
  • Minimum 800 hours of massage training
  • Knowledge of and experience with Swedish massage, deep tissue techniques, hot stone massage, pre-natal massage, aromatherapy and body scrubs and wraps

 

Physical Requirements:
Ability to lift, push and pull required (usually about 30lbs)
Walking up and down stairs throughout a 6 hour shift
Cleaning sweeping and mopping motions
Physical stamina and mobility including ability to reach, kneel and bend

*Note: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

 

If you are interested in applying for this position, please send your resume to gabriela.silva@sunwaterspa.com